Hello, tech support.
Hello, I have lost files to report.
Well, we like to think of ourselves as the lost and found. Let's see if we can help.
Oh, that would be wonderful.
Tell me a little bit about your computer. Which version of Windows are you running?
I think it is Microsoft.
Do you have a little button that says "start" on the bottom left hand corner of your screen?
No, am I supposed to?
Not if it is an older version of Windows. Don't worry. Let's try to locate your files. I want you to double click on your main group.
Maine??? I live in New York!!!