A Seattle-area hospital system has apologized after it offered reports Overlake Medical Center & Clinics emailed about 110 donors last week who gave more than $10,000 to the hospital system, telling them that vaccine slots were available.vaccination appointments to big donors. The Seattle Times
The email gave the donors an access code to register for appointments "by invite" only. At the same time the public-facing Overlake registration site was fully booked through March.
In a statement released Wednesday, Overlake apologized.
"We recognize we made a mistake by including a subset of our donors and by not adopting a broader outreach strategy to fill these appointments, and we apologize," said J. Michael Marsh, Overlake's president and CEO. .
Overlake shut down online access to the invite-only clinic after getting a call from Inslee's staff.
On Tuesday, Washington Gov. Jay Inslee said: "If in fact they were giving preference to some VIP list, that's not the way to do it. That is not acceptable for us. We need to give everybody a fair shot at the vaccine … We've got to maintain public credibility in the system. I'm told that whatever they were doing has stopped, and that's good news."
The hospital system says the vaccination slots were not offered exclusively to donors, but also to Overlake board members, some patients, volunteers, employees and retired health providers - some 4,000 people in all. All who registered were supposed to be eligible for the vaccine under current state guidelines.
The invitation was a quick-fix solution after the hospital's scheduling system failed, said Tom DeBord, the medical center's chief operating officer.
Last week, after the governor opened vaccine eligibility to anyone 65 and over, a flood of seniors crashed the medical systems' scheduling software.
"We're under pressure to vaccinate people who are eligible and increase capacity," DeBord said. "In hindsight, we could certainly look back and say this wasn't the best way to do it."